Privacy Policy
Garg Lab Solutions takes privacy protection very seriously and
we set the highest standards in this regard. We value the trust you place in
us. Please read this document regarding our privacy policy.
Note: Our privacy policy is subject to change time to time
without notice. To make sure you are aware of the changes, please review this
policy periodically. Also this privacy statement does not apply to our business
partners, affiliates or other third parties. Please review the privacy
statements of the other parties with whom you may interact.
What user or customer information does Garg Lab Solutions
collect?
1. Your contact details such as customer name, email address, Garg
Lab Solutions account password, phone number and shipping address
2. our transaction or banking details such as credit card
number, cardholder name, expiration date and CVV or other information as
required for internet banking or other payment instruments is not held by Garglabsolutions.com
but is held by our Payment Gateway partner (PayU). Our payment gateway partner
is "VeriSign Secured" and "PCI-Compliant" which ensure the
highest standards of safety and security for your information.
3. Your previous orders and transactions including the product
and pricing details, the date of purchase, transaction information, payment
history etc.
4. Information from optional online surveys on our or third
party sites (posted by Garglabsolutions.com) which may include demographic
information (like gender, age, income) as well as product and service
preferences of users.
5. Cookies: Cookies is a piece of data stored by a website
within a browser which enable the browser to remember information specific to a
given user such as clicking particular buttons, logging in, or having read
certain pages on our site. All leading Internet companies such as Amazon,
Yahoo, Google and Facebook use cookies. You can set your browser to notify you
when you are sent a cookie, and you can decide whether or not to accept it.
6. Your session log information on our site which includes your
navigation within the site, source of traffic, IP address (from which we can
approximately determine user location), browser type, browser language,
operating system, date and time of request etc.
7. Third party sign in information shared on our website such as
Facebook, Twitter, Pinterest sign in information
8. Email communication by any user or customer directly with Garglabsolutions.com
such as product enquiry, order and transaction related information, disputes or
complaints etc.
Note: User generated content on the site shared by users via
reviews, blogs, online chat or instant messages, discussion boards, forums,
user testimonials etc. are not considered as personal information and is not
subject to the terms of this privacy policy.
How does garglabsolutions.com utilize user or customer
information?
We only collect user or customer information as required to
conduct our business and to enable us to provide the best services to our users
and customers. We do not sell or rent this information to third parties.
User or customer information (as defined above) will be used as
described below:
1. User and customer information will be sharable with our
subsidiaries, affiliates and partners which are also involved in delivering the
service to you as a customer in your buying process. We will also need to share
some or all of your information as governed in the case of acquisitions by or
mergers with other business entities.
2. IWe use some of the user and customer information defined
above to understand customer behaviour and thus offer better and more relevant
experiences to you. We use certain information in an aggregated form across
users to compile statistical and demographical profiles for our business and
marketing activities.
3.We use this information to inform you about offers and deals,
new launches, information about products you have purchased, order and shipping
status, as well as other promotional and informational content. We will provide
you the option to opt-out of such services.
4. Cookies would be used to provide a customized experience to
our users such as identifying recently viewed items (of interest to the user)
as well as implementing wish list and cart features.
5. We use session log and traffic flow information to understand
how users are interacting with our site and to make improvements. This will
also be used by us to understand and analyze customer preferences, buying
patterns and behaviour at an aggregate level.
6.We use IP address, traffic sources, user navigation across the
site, browser and OS information etc. to measure overall site performance in
terms of number of users, user engagement, time spent by users on the site etc.
7. We will need to use user or customer information in case
required in aspects such as legal disputes or other legal processes; comply
with any statutory or regulatory requirement; troubleshoot problems; detect and
protect against error, fraud and other criminal or illegal activity; collect
fees owed; enforce our terms and conditions; prevent abuse of our services;
prevent violation of the rights of third parties, other users or the general
public
Garg Lab Solutions provides all users with the opportunity to opt-out
of receiving non-essential communications from us on behalf of our partners,
and from us in general, after setting up an account. To remove your contact
information from www.garglabsolutions.com, please write to us at vishal@garglabsolutions.com
Questions regarding this statement should be directed to the
following address: vishal@garglabsolutions.com